​ACC New Client Information

Below you will find information regarding your first visit as well as what to expect on the day of your pet's appointment. Our online forms will assist you at check-in time, which you can complete at your convenience before the appointment.  Please feel free to explore our veterinary resources, as well as the different payment options that we offer.
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Check-In Protocol

Please avoid bringing pets into the lobby to check-in. When you check-in, a receptionist will provide you with a pager. When this pager goes off, you may enter the lobby with your pet. A technician will meet you at the front desk to take you to an exam room for your appointment.
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Thank you for your cooperation and patience!
New Patient Registration Form

This form is required to be filled out by all new clients. This lets us record our pet and owners into our management software so that we can effectively and efficiently provide the service you deserve!  Click on link below to download and print new a client registration form.  We can also provide you one to fill out the day of your appointment.​
Download the necessary form(s) above, print it out and fill in the required information.  You may email your printed and completed form(s) to animal686@aol.com or bring it with you on the day of your first appointment.  If you do not already have AdobeReader® installed on your computer,  Click Here to download. 
Please have your pet's previous records faxed or mailed to us, or bring them to your first visit.  ​

​Insurance For Your Pets
Another popular option for your pet is insurance coverage. To learn more, please visit the following websites.

​Payment Options:
 1. Payment is expected when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, WE DO NOT BILL.

2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks and cash. All cards must be signed by the owner of the card.

3. When unexpected illness strikes a pet, unexpected expense strikes as well.  Animal Care Center understands this and is able to make some special arrangements through the Care Credit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into monthly installments.  You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or apply online at home or at your convenience.  To apply for Care Credit, click on the link provided below.

​WHAT TO EXPECT:​
Your pet's annual vet check-up will include a total physical exam, with a thorough investigation of your pet--from head to tail. Because even the most cooperative pet may not readily accept a tooth and gum brushing at home, an annual cleaning by your veterinarian may be in order. Like you, your pet can lose his teeth due to decay and neglect. It's a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet, but also of notes on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help explain results of your pet's medical tests. Also, if you need to change vets, it's good to have this journal to provide a complete medical history.
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Choose a veterinarian who is calm, compassionate and willing to explain all the procedures your pet undergoes. Try to find a vet with whom both you and your pet feel comfortable. Choose a clinic with qualified staff and facilities to undertake surgery and perform procedures requiring anesthesia, such as teeth cleaning. Because of the general risks inherent to anesthesia, especially for very old, very young or very ill pets, your veterinarian will likely suggest a few exams, including a chest X-ray and lab work of blood and urine, before your pet is anesthetized. During the procedure she/he might need an IV drip; antibiotics may be necessary before and after. 
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Your veterinarian may also refer you to a specialist--veterinarians who have completed advanced studies in specialties such as internal medicine, surgery, and emergency care, if your pet must undergo a procedure that requires more precise knowledge and experience.


​We now provide email and text appointment confirmations and reminders. Please provide our office with your email address and/or cell phone number to take advantage of these services.  When you receive email or text, just click on "Confirm" to confirm your pet's appointment.  It's as easy as that!